After recent updates display and wi-fi is lost

Previous Topic Next Topic
 
classic Classic list List threaded Threaded
6 messages Options
Reply | Threaded
Open this post in threaded view
|

After recent updates display and wi-fi is lost

ubuntu-users mailing list
Dear members,

I link here my issue that is yet to be solved. There are few replies to that, but non of them were helpful. And I find subscribing to the Launchpad to report a bug too cumbersome for a normie user. If anyone could do it on my behalf that would be awesome. As I'm sure I'm not the only one with this issue. I can't believe there are no other people in the world with similar set up. Now the Kernel updates are already on 5.4.0.-52 The last Kernel that works is the -42 one that I need to boot with. Soon the system asks me to clean the old kernels so it would be good get this solved soon.



Thank you in advance

--
ubuntu-users mailing list
[hidden email]
Modify settings or unsubscribe at: https://lists.ubuntu.com/mailman/listinfo/ubuntu-users
Reply | Threaded
Open this post in threaded view
|

Re: After recent updates display and wi-fi is lost

Colin Law
On Sun, 8 Nov 2020 at 22:01, Tuukka Härkönen via ubuntu-users <[hidden email]> wrote:
Dear members,

I link here my issue that is yet to be solved. There are few replies to that, but non of them were helpful. And I find subscribing to the Launchpad to report a bug too cumbersome for a normie user. If anyone could do it on my behalf that would be awesome. As I'm sure I'm not the only one with this issue. I can't believe there are no other people in the world with similar set up. Now the Kernel updates are already on 5.4.0.-52 The last Kernel that works is the -42 one that I need to boot with. Soon the system asks me to clean the old kernels so it would be good get this solved soon.



Thank you in advance

Is your motherboard BIOS/UEFI up to date?

Colin
 

--
ubuntu-users mailing list
[hidden email]
Modify settings or unsubscribe at: https://lists.ubuntu.com/mailman/listinfo/ubuntu-users
Reply | Threaded
Open this post in threaded view
|

Re: After recent updates display and wi-fi is lost

ubuntu-users mailing list
Thanks Colin. Yes it should be. It's the A19. There is no newer available I guess. I was thinking of hacking it with the me_cleaner soon though. Any insight on that would be welcome as well if anyone has done such a hack and how it worked with your Ubuntu?

On Monday, November 9, 2020, 12:12:03 AM GMT+2, Colin Law <[hidden email]> wrote:


On Sun, 8 Nov 2020 at 22:01, Tuukka Härkönen via ubuntu-users <[hidden email]> wrote:
Dear members,

I link here my issue that is yet to be solved. There are few replies to that, but non of them were helpful. And I find subscribing to the Launchpad to report a bug too cumbersome for a normie user. If anyone could do it on my behalf that would be awesome. As I'm sure I'm not the only one with this issue. I can't believe there are no other people in the world with similar set up. Now the Kernel updates are already on 5.4.0.-52 The last Kernel that works is the -42 one that I need to boot with. Soon the system asks me to clean the old kernels so it would be good get this solved soon.



Thank you in advance

Is your motherboard BIOS/UEFI up to date?

Colin
 
--
ubuntu-users mailing list
[hidden email]
Modify settings or unsubscribe at: https://lists.ubuntu.com/mailman/listinfo/ubuntu-users

--
ubuntu-users mailing list
[hidden email]
Modify settings or unsubscribe at: https://lists.ubuntu.com/mailman/listinfo/ubuntu-users
Reply | Threaded
Open this post in threaded view
|

Re: After recent updates display and wi-fi is lost

Colin Law

On Sun, 8 Nov 2020, 22:20 Tuukka Härkönen via ubuntu-users, <[hidden email]> wrote:
Thanks Colin. Yes it should be. It's the A19. There is no newer available I guess.

Not sure what you mean by your use of the word guess there.

Colin
sers mailing list

--
ubuntu-users mailing list
[hidden email]
Modify settings or unsubscribe at: https://lists.ubuntu.com/mailman/listinfo/ubuntu-users
Reply | Threaded
Open this post in threaded view
|

Re: After recent updates display and wi-fi is lost

ubuntu-users mailing list
It means I'm not 100% sure if there is newer version available, but at least Dell's support site does not have anything better than A19. So I would say, no. I have the latest BIOS, the culprit must be somewhere else.

On Monday, November 9, 2020, 9:31:39 AM GMT+2, Colin Law <[hidden email]> wrote:



On Sun, 8 Nov 2020, 22:20 Tuukka Härkönen via ubuntu-users, <[hidden email]> wrote:
Thanks Colin. Yes it should be. It's the A19. There is no newer available I guess.

Not sure what you mean by your use of the word guess there.

Colin
sers mailing list
--
ubuntu-users mailing list
[hidden email]
Modify settings or unsubscribe at: https://lists.ubuntu.com/mailman/listinfo/ubuntu-users

--
ubuntu-users mailing list
[hidden email]
Modify settings or unsubscribe at: https://lists.ubuntu.com/mailman/listinfo/ubuntu-users
Reply | Threaded
Open this post in threaded view
|

Re: After recent updates display and wi-fi is lost

Liam Proven
In reply to this post by ubuntu-users mailing list
On Sun, 8 Nov 2020 at 23:01, Tuukka Härkönen via ubuntu-users
<[hidden email]> wrote:
>
> Dear members,
>
> I link here my issue that is yet to be solved. There are few replies to that, but non of them were helpful.

A couple of suggestions:
* respect mailing list etiquette: use plain text, no formatting, and
put replies at the bottom underneath the trimmed text you are replying
to
* don't make us go hunting for info on other sites. Give us the
essential info in your first mail.

>  And I find subscribing to the Launchpad to report a bug too cumbersome for a normie user.

I think you have an Ubuntu One account if you are posting on the
forums. Log in with that.

>  If anyone could do it on my behalf that would be awesome.

We can't. It needs your computer to fill in the logs, settings etc.

Here's a video that explains how to do it:
https://www.omgubuntu.co.uk/2012/02/how-to-file-a-bug-in-ubuntu

> As I'm sure I'm not the only one with this issue. I can't believe there are no other people in the world with similar set up. Now the Kernel updates are already on 5.4.0.-52 The last Kernel that works is the -42 one that I need to boot with. Soon the system asks me to clean the old kernels so it would be good get this solved soon.
>
> After recent updates display and wi-fi is lost
>
>> Dear people, I realized that after recent updates between 31.8-2.9 2020 Ubuntu Studio loses the second display ...

Digging through your replies, reading the forum posts, I am trying to
guess your problem. I should not have to do this.

As far as I can gather:
• You have a Dell Precision M4700, but we do not know what GPU or what driver
• You are running Ubuntu Studio but we do not know what version
• You have a 2nd display but we do not know what it is or how it is
connected or if you've tried other connections
• You do have the latest firmware update
• The problem goes away with an older kernel
• Your system is also losing its wifi connection

If you can fill in some of the blanks I have listed above we can try
to say more.

Meantime, all I can offer are generalisations:
• If you have GPU switching, disable it
• Identify your GPU and install the latest drivers from the manufacturer
• Try a different connection, try a different cable, try a different screen
• Does putting it to sleep and waking it make any difference?
• Have you tried other OSEs/distros? Are they also affected?

--
Liam Proven – Profile: https://about.me/liamproven
Email: [hidden email] – gMail/gTalk/gHangouts: [hidden email]
Twitter/Facebook/LinkedIn/Flickr: lproven – Skype: liamproven
UK: +44 7939-087884 – ČR (+ WhatsApp/Telegram/Signal): +420 702 829 053

--
ubuntu-users mailing list
[hidden email]
Modify settings or unsubscribe at: https://lists.ubuntu.com/mailman/listinfo/ubuntu-users