USB devices (trackball and PS2-to-usb keyboard) stop responding in Ubuntu Mate 16.04.4

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USB devices (trackball and PS2-to-usb keyboard) stop responding in Ubuntu Mate 16.04.4

Kyprianos Papadimitriou

Hello,

The following might be a problem related to unsupported devices by the Kernel.

I am facing the problem described in the thread: https://ubuntuforums.org/showthread.php?t=2342985

And my problem is that I don't know how to do the : quirk HID_QUIRK_ALWAYS_POLL (0x00000400), which is mentioned in the above link.

lsusb command for the 2 devices gives:

Bus 002 Device 009: ID 046d:c404 Logitech, Inc. TrackMan Wheel

Bus 002 Device 010: ID 0a81:0205 Chesen Electronics Corp. PS/2 Keyboard+Mouse Adapter

tlp-stat -u command for the 2 devices gives:

Bus 002 Device 009 ID 046d:c404 control = on, autosuspend_delay_ms = -1000 -- Logitech, Inc. TrackMan Wheel (usbhid)

Bus 002 Device 010 ID 0a81:0205 control = on, autosuspend_delay_ms = -1000 -- Chesen Electronics Corp. PS/2 Keyboard+Mouse Adapter (usbhid)

uname -ra gives:

Linux dell 4.13.0-39-generic #44~16.04.1-Ubuntu SMP Thu Apr 5 16:43:10 UTC 2018 x86_64 x86_64 x86_64 GNU/Linux

I think the problem is not related with autosuspend, but rather with buffer overflow for the specific devices due to that they are not supported in the kernel code.

Best Regards,

Kyprianos



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Re: USB devices (trackball and PS2-to-usb keyboard) stop responding in Ubuntu Mate 16.04.4

Kai-Heng Feng
Hi Kyprianos,

at 21:22, Kyprianos Papadimitriou <[hidden email]> wrote:

> Hello,
>
> The following might be a problem related to unsupported devices by the  
> Kernel.
> I am facing the problem described in the thread:  
> https://ubuntuforums.org/showthread.php?t=2342985

If this is what you are facing, the HID quirk won't do anything. The USB  
host controller failed to work in this case.

>
> And my problem is that I don't know how to do the : quirk  
> HID_QUIRK_ALWAYS_POLL (0x00000400), which is mentioned in the above link.

Please file a bug at https://launchpad.net.

Kai-Heng

>
> lsusb command for the 2 devices gives:
>
> Bus 002 Device 009: ID 046d:c404 Logitech, Inc. TrackMan Wheel
>
> Bus 002 Device 010: ID 0a81:0205 Chesen Electronics Corp. PS/2  
> Keyboard+Mouse Adapter
>
> tlp-stat -u command for the 2 devices gives:
>
> Bus 002 Device 009 ID 046d:c404 control = on, autosuspend_delay_ms =  
> -1000 -- Logitech, Inc. TrackMan Wheel (usbhid)
>
> Bus 002 Device 010 ID 0a81:0205 control = on, autosuspend_delay_ms =  
> -1000 -- Chesen Electronics Corp. PS/2 Keyboard+Mouse Adapter (usbhid)
>
> uname -ra gives:
>
> Linux dell 4.13.0-39-generic #44~16.04.1-Ubuntu SMP Thu Apr 5 16:43:10  
> UTC 2018 x86_64 x86_64 x86_64 GNU/Linux
>
> I think the problem is not related with autosuspend, but rather with  
> buffer overflow for the specific devices due to that they are not  
> supported in the kernel code.
>
> Best Regards,
> Kyprianos
>
> --
> kernel-team mailing list
> [hidden email]
> https://lists.ubuntu.com/mailman/listinfo/kernel-team



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Re: USB devices (trackball and PS2-to-usb keyboard) stop responding in Ubuntu Mate 16.04.4

Kyprianos Papadimitriou
see below


On 26/04/2018 08:18 μμ, Kai-Heng Feng wrote:

> Hi Kyprianos,
>
> at 21:22, Kyprianos Papadimitriou <[hidden email]> wrote:
>
>> Hello,
>>
>> The following might be a problem related to unsupported devices by
>> the Kernel.
>> I am facing the problem described in the thread:
>> https://ubuntuforums.org/showthread.php?t=2342985
>
> If this is what you are facing, the HID quirk won't do anything. The
> USB host controller failed to work in this case.
>
>>
>> And my problem is that I don't know how to do the : quirk
>> HID_QUIRK_ALWAYS_POLL (0x00000400), which is mentioned in the above
>> link.
>
> Please file a bug at https://launchpad.net.
>
> Kai-Heng

I should first create an account, then file the bug?

Thanks

Kyprianos

>
>>
>> lsusb command for the 2 devices gives:
>>
>> Bus 002 Device 009: ID 046d:c404 Logitech, Inc. TrackMan Wheel
>>
>> Bus 002 Device 010: ID 0a81:0205 Chesen Electronics Corp. PS/2
>> Keyboard+Mouse Adapter
>>
>> tlp-stat -u command for the 2 devices gives:
>>
>> Bus 002 Device 009 ID 046d:c404 control = on, autosuspend_delay_ms =
>> -1000 -- Logitech, Inc. TrackMan Wheel (usbhid)
>>
>> Bus 002 Device 010 ID 0a81:0205 control = on, autosuspend_delay_ms =
>> -1000 -- Chesen Electronics Corp. PS/2 Keyboard+Mouse Adapter (usbhid)
>>
>> uname -ra gives:
>>
>> Linux dell 4.13.0-39-generic #44~16.04.1-Ubuntu SMP Thu Apr 5
>> 16:43:10 UTC 2018 x86_64 x86_64 x86_64 GNU/Linux
>>
>> I think the problem is not related with autosuspend, but rather with
>> buffer overflow for the specific devices due to that they are not
>> supported in the kernel code.
>>
>> Best Regards,
>> Kyprianos
>>
>> --
>> kernel-team mailing list
>> [hidden email]
>> https://lists.ubuntu.com/mailman/listinfo/kernel-team
>
>
> .
>



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Re: USB devices (trackball and PS2-to-usb keyboard) stop responding in Ubuntu Mate 16.04.4

Kai-Heng Feng
Hi,

> On Apr 29, 2018, at 8:20 PM, Kyprianos Papadimitriou  
> <[hidden email]> wrote:
>
> see below
>
>
> On 26/04/2018 08:18 μμ, Kai-Heng Feng wrote:
>> Hi Kyprianos,
>>
>> at 21:22, Kyprianos Papadimitriou <[hidden email]> wrote:
>>
>>> Hello,
>>>
>>> The following might be a problem related to unsupported devices by the  
>>> Kernel.
>>> I am facing the problem described in the thread:  
>>> https://ubuntuforums.org/showthread.php?t=2342985
>>
>> If this is what you are facing, the HID quirk won't do anything. The USB  
>> host controller failed to work in this case.
>>
>>> And my problem is that I don't know how to do the : quirk  
>>> HID_QUIRK_ALWAYS_POLL (0x00000400), which is mentioned in the above  
>>> link.
>>
>> Please file a bug at https://launchpad.net.
>>
>> Kai-Heng
>
> I should first create an account, then file the bug?

Yes, that will be great.

Kai-Heng

>
> Thanks
>
> Kyprianos
>
>>> lsusb command for the 2 devices gives:
>>>
>>> Bus 002 Device 009: ID 046d:c404 Logitech, Inc. TrackMan Wheel
>>>
>>> Bus 002 Device 010: ID 0a81:0205 Chesen Electronics Corp. PS/2  
>>> Keyboard+Mouse Adapter
>>>
>>> tlp-stat -u command for the 2 devices gives:
>>>
>>> Bus 002 Device 009 ID 046d:c404 control = on, autosuspend_delay_ms =  
>>> -1000 -- Logitech, Inc. TrackMan Wheel (usbhid)
>>>
>>> Bus 002 Device 010 ID 0a81:0205 control = on, autosuspend_delay_ms =  
>>> -1000 -- Chesen Electronics Corp. PS/2 Keyboard+Mouse Adapter (usbhid)
>>>
>>> uname -ra gives:
>>>
>>> Linux dell 4.13.0-39-generic #44~16.04.1-Ubuntu SMP Thu Apr 5 16:43:10  
>>> UTC 2018 x86_64 x86_64 x86_64 GNU/Linux
>>>
>>> I think the problem is not related with autosuspend, but rather with  
>>> buffer overflow for the specific devices due to that they are not  
>>> supported in the kernel code.
>>>
>>> Best Regards,
>>> Kyprianos
>>>
>>> --
>>> kernel-team mailing list
>>> [hidden email]
>>> https://lists.ubuntu.com/mailman/listinfo/kernel-team
>>
>>
>> .

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Re: USB devices (trackball and PS2-to-usb keyboard) stop responding in Ubuntu Mate 16.04.4

Kyprianos Papadimitriou
Hello,

See below please


On 02/05/2018 06:44 πμ, Kai Heng Feng wrote:

> Hi,
>
>> On Apr 29, 2018, at 8:20 PM, Kyprianos Papadimitriou
>> <[hidden email]> wrote:
>>
>> see below
>>
>>
>> On 26/04/2018 08:18 μμ, Kai-Heng Feng wrote:
>>> Hi Kyprianos,
>>>
>>> at 21:22, Kyprianos Papadimitriou <[hidden email]> wrote:
>>>
>>>> Hello,
>>>>
>>>> The following might be a problem related to unsupported devices by
>>>> the Kernel.
>>>> I am facing the problem described in the thread:
>>>> https://ubuntuforums.org/showthread.php?t=2342985
>>>
>>> If this is what you are facing, the HID quirk won't do anything. The
>>> USB host controller failed to work in this case.
>>>
>>>> And my problem is that I don't know how to do the : quirk
>>>> HID_QUIRK_ALWAYS_POLL (0x00000400), which is mentioned in the above
>>>> link.
>>>
>>> Please file a bug at https://launchpad.net.
>>>
>>> Kai-Heng
>>
>> I should first create an account, then file the bug?
>
> Yes, that will be great.
>
> Kai-Heng
>

I 've just reported it as bug at https://launchpad.net, it got the
ID#1769403, with subject : "USB devices (trackball and PS2-to-usb
keyboard) freeze in Ubuntu Mate 16.04.4 , and DELL latitude"

>>
>> Thanks
>>
>> Kyprianos
>>
>>>> lsusb command for the 2 devices gives:
>>>>
>>>> Bus 002 Device 009: ID 046d:c404 Logitech, Inc. TrackMan Wheel
>>>>
>>>> Bus 002 Device 010: ID 0a81:0205 Chesen Electronics Corp. PS/2
>>>> Keyboard+Mouse Adapter
>>>>
>>>> tlp-stat -u command for the 2 devices gives:
>>>>
>>>> Bus 002 Device 009 ID 046d:c404 control = on, autosuspend_delay_ms
>>>> = -1000 -- Logitech, Inc. TrackMan Wheel (usbhid)
>>>>
>>>> Bus 002 Device 010 ID 0a81:0205 control = on, autosuspend_delay_ms
>>>> = -1000 -- Chesen Electronics Corp. PS/2 Keyboard+Mouse Adapter
>>>> (usbhid)
>>>>
>>>> uname -ra gives:
>>>>
>>>> Linux dell 4.13.0-39-generic #44~16.04.1-Ubuntu SMP Thu Apr 5
>>>> 16:43:10 UTC 2018 x86_64 x86_64 x86_64 GNU/Linux
>>>>
>>>> I think the problem is not related with autosuspend, but rather
>>>> with buffer overflow for the specific devices due to that they are
>>>> not supported in the kernel code.
>>>>
>>>> Best Regards,
>>>> Kyprianos
>>>>
>>>> --
>>>> kernel-team mailing list
>>>> [hidden email]
>>>> https://lists.ubuntu.com/mailman/listinfo/kernel-team
>>>
>>>
>>> .
> .
>


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Re: USB devices (trackball and PS2-to-usb keyboard) stop responding in Ubuntu Mate 16.04.4

Kyprianos Papadimitriou

Hi again, below is a relevant thread

https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1575872

Regards,

On 06/05/2018 01:51 πμ, Kyprianos Papadimitriou wrote:
Hello,

See below please


On 02/05/2018 06:44 πμ, Kai Heng Feng wrote:
Hi,

On Apr 29, 2018, at 8:20 PM, Kyprianos Papadimitriou [hidden email] wrote:

see below


On 26/04/2018 08:18 μμ, Kai-Heng Feng wrote:
Hi Kyprianos,

at 21:22, Kyprianos Papadimitriou [hidden email] wrote:

Hello,

The following might be a problem related to unsupported devices by the Kernel.
I am facing the problem described in the thread: https://ubuntuforums.org/showthread.php?t=2342985

If this is what you are facing, the HID quirk won't do anything. The USB host controller failed to work in this case.

And my problem is that I don't know how to do the : quirk HID_QUIRK_ALWAYS_POLL (0x00000400), which is mentioned in the above link.

Please file a bug at https://launchpad.net.

Kai-Heng

I should first create an account, then file the bug?

Yes, that will be great.

Kai-Heng


I 've just reported it as bug at https://launchpad.net, it got the ID#1769403, with subject : "USB devices (trackball and PS2-to-usb keyboard) freeze in Ubuntu Mate 16.04.4 , and DELL latitude"


Thanks

Kyprianos

lsusb command for the 2 devices gives:

Bus 002 Device 009: ID 046d:c404 Logitech, Inc. TrackMan Wheel

Bus 002 Device 010: ID 0a81:0205 Chesen Electronics Corp. PS/2 Keyboard+Mouse Adapter

tlp-stat -u command for the 2 devices gives:

Bus 002 Device 009 ID 046d:c404 control = on, autosuspend_delay_ms = -1000 -- Logitech, Inc. TrackMan Wheel (usbhid)

Bus 002 Device 010 ID 0a81:0205 control = on, autosuspend_delay_ms = -1000 -- Chesen Electronics Corp. PS/2 Keyboard+Mouse Adapter (usbhid)

uname -ra gives:

Linux dell 4.13.0-39-generic #44~16.04.1-Ubuntu SMP Thu Apr 5 16:43:10 UTC 2018 x86_64 x86_64 x86_64 GNU/Linux

I think the problem is not related with autosuspend, but rather with buffer overflow for the specific devices due to that they are not supported in the kernel code.

Best Regards,
Kyprianos

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.
.



--

Kyprianos Papadimitriou, PhD
School of Electrical & Computer Engineering
Technical University of Crete
GR 73100 Chania, Greece
email: kpapadim(AT)mhl(DOT)tuc(DOT)gr
url: users.isc.tuc.gr/~kpapadimitriou
url: www.ece.tuc.gr/5990.html
tel: (+30) 28210 37219
fax: (+30) 28210 37542


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Re: USB devices (trackball and PS2-to-usb keyboard) stop responding in Ubuntu Mate 16.04.4

Kyprianos Papadimitriou



On 07/05/2018 12:31 πμ, Kyprianos Papadimitriou wrote:

Hi again, below is a relevant thread

https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1575872

Regards,

On 06/05/2018 01:51 πμ, Kyprianos Papadimitriou wrote:
Hello,

See below please


On 02/05/2018 06:44 πμ, Kai Heng Feng wrote:
Hi,

On Apr 29, 2018, at 8:20 PM, Kyprianos Papadimitriou [hidden email] wrote:

see below


On 26/04/2018 08:18 μμ, Kai-Heng Feng wrote:
Hi Kyprianos,

at 21:22, Kyprianos Papadimitriou [hidden email] wrote:

Hello,

The following might be a problem related to unsupported devices by the Kernel.
I am facing the problem described in the thread: https://ubuntuforums.org/showthread.php?t=2342985

If this is what you are facing, the HID quirk won't do anything. The USB host controller failed to work in this case.

And my problem is that I don't know how to do the : quirk HID_QUIRK_ALWAYS_POLL (0x00000400), which is mentioned in the above link.

Please file a bug at https://launchpad.net.

Kai-Heng

I should first create an account, then file the bug?

Yes, that will be great.

Kai-Heng


I 've just reported it as bug at https://launchpad.net, it got the ID#1769403, with subject : "USB devices (trackball and PS2-to-usb keyboard) freeze in Ubuntu Mate 16.04.4 , and DELL latitude"


Thanks

Kyprianos

lsusb command for the 2 devices gives:

Bus 002 Device 009: ID 046d:c404 Logitech, Inc. TrackMan Wheel

Bus 002 Device 010: ID 0a81:0205 Chesen Electronics Corp. PS/2 Keyboard+Mouse Adapter

tlp-stat -u command for the 2 devices gives:

Bus 002 Device 009 ID 046d:c404 control = on, autosuspend_delay_ms = -1000 -- Logitech, Inc. TrackMan Wheel (usbhid)

Bus 002 Device 010 ID 0a81:0205 control = on, autosuspend_delay_ms = -1000 -- Chesen Electronics Corp. PS/2 Keyboard+Mouse Adapter (usbhid)

uname -ra gives:

Linux dell 4.13.0-39-generic #44~16.04.1-Ubuntu SMP Thu Apr 5 16:43:10 UTC 2018 x86_64 x86_64 x86_64 GNU/Linux

I think the problem is not related with autosuspend, but rather with buffer overflow for the specific devices due to that they are not supported in the kernel code.

Best Regards,
Kyprianos

-- 
kernel-team mailing list
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.

IMHO this is interesting and it can help. Unfortunately it is not an answer; it rather points to start looking to a different direction, i.e. BIOS. Even though the USB trackball is detected within Ubuntu Mate when executing the lsusb command, the trackball misbehaves probably due to an issue with BIOS. Please check the output of the following command, especially the lines at the end.

(note: info related to Logitech trackball is on /sys/bus/usb/devices/2-1.2 path)

$ dmesg | grep 2-1.2

[    1.900039] usb 2-1.2: new low-speed USB device number 4 using ehci-pci
[    2.020547] usb 2-1.2: New USB device found, idVendor=046d, idProduct=c404
[    2.020554] usb 2-1.2: New USB device strings: Mfr=1, Product=2, SerialNumber=0
[    2.020559] usb 2-1.2: Product: Trackball
[    2.020564] usb 2-1.2: Manufacturer: Logitech
[    2.033380] input: Logitech Trackball as /devices/pci0000:00/0000:00:1d.0/usb2/2-1/2-1.2/2-1.2:1.0/0003:046D:C404.0001/input/input8
[    3.488019] usb 2-1.2: reset low-speed USB device number 4 using ehci-pci
[    3.789745] usb 2-1.2: device firmware changed
[    3.790112] usb 2-1.2: USB disconnect, device number 4
[    3.924089] usb 2-1.2: new low-speed USB device number 6 using ehci-pci
[    4.040117] usb 2-1.2: New USB device found, idVendor=046d, idProduct=c404
[    4.040124] usb 2-1.2: New USB device strings: Mfr=1, Product=2, SerialNumber=0
[    4.040129] usb 2-1.2: Product: Trackball
[    4.040133] usb 2-1.2: Manufacturer: Logitech
[    4.044948] input: Logitech Trackball as /devices/pci0000:00/0000:00:1d.0/usb2/2-1/2-1.2/2-1.2:1.0/0003:046D:C404.0002/input/input10
[    5.800078] usb 2-1.2: reset low-speed USB device number 6 using ehci-pci
[    7.844136] usb 2-1.2: reset low-speed USB device number 6 using ehci-pci
[    8.145979] usb 2-1.2: device firmware changed
[    8.146222] usb 2-1.2: USB disconnect, device number 6
[    8.264032] usb 2-1.2: new low-speed USB device number 7 using ehci-pci
[    8.381466] usb 2-1.2: New USB device found, idVendor=046d, idProduct=c404
[    8.381473] usb 2-1.2: New USB device strings: Mfr=1, Product=2, SerialNumber=0
[    8.381478] usb 2-1.2: Product: Trackball
[    8.381483] usb 2-1.2: Manufacturer: Logitech
[    8.388461] usbhid 2-1.2:1.0: can't add hid device: -32
[    8.388469] usbhid: probe of 2-1.2:1.0 failed with error -32




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Re: USB devices (trackball and PS2-to-usb keyboard) stop responding in Ubuntu Mate 16.04.4

Kyprianos Papadimitriou

Hello again, see below please what the output of "dmesg" command is when the trackball works.


On 10/05/2018 07:17 μμ, Kyprianos Papadimitriou wrote:



On 07/05/2018 12:31 πμ, Kyprianos Papadimitriou wrote:

Hi again, below is a relevant thread

https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1575872

Regards,

On 06/05/2018 01:51 πμ, Kyprianos Papadimitriou wrote:
Hello,

See below please


On 02/05/2018 06:44 πμ, Kai Heng Feng wrote:
Hi,

On Apr 29, 2018, at 8:20 PM, Kyprianos Papadimitriou [hidden email] wrote:

see below


On 26/04/2018 08:18 μμ, Kai-Heng Feng wrote:
Hi Kyprianos,

at 21:22, Kyprianos Papadimitriou [hidden email] wrote:

Hello,

The following might be a problem related to unsupported devices by the Kernel.
I am facing the problem described in the thread: https://ubuntuforums.org/showthread.php?t=2342985

If this is what you are facing, the HID quirk won't do anything. The USB host controller failed to work in this case.

And my problem is that I don't know how to do the : quirk HID_QUIRK_ALWAYS_POLL (0x00000400), which is mentioned in the above link.

Please file a bug at https://launchpad.net.

Kai-Heng

I should first create an account, then file the bug?

Yes, that will be great.

Kai-Heng


I 've just reported it as bug at https://launchpad.net, it got the ID#1769403, with subject : "USB devices (trackball and PS2-to-usb keyboard) freeze in Ubuntu Mate 16.04.4 , and DELL latitude"


Thanks

Kyprianos

lsusb command for the 2 devices gives:

Bus 002 Device 009: ID 046d:c404 Logitech, Inc. TrackMan Wheel

Bus 002 Device 010: ID 0a81:0205 Chesen Electronics Corp. PS/2 Keyboard+Mouse Adapter

tlp-stat -u command for the 2 devices gives:

Bus 002 Device 009 ID 046d:c404 control = on, autosuspend_delay_ms = -1000 -- Logitech, Inc. TrackMan Wheel (usbhid)

Bus 002 Device 010 ID 0a81:0205 control = on, autosuspend_delay_ms = -1000 -- Chesen Electronics Corp. PS/2 Keyboard+Mouse Adapter (usbhid)

uname -ra gives:

Linux dell 4.13.0-39-generic #44~16.04.1-Ubuntu SMP Thu Apr 5 16:43:10 UTC 2018 x86_64 x86_64 x86_64 GNU/Linux

I think the problem is not related with autosuspend, but rather with buffer overflow for the specific devices due to that they are not supported in the kernel code.

Best Regards,
Kyprianos

-- 
kernel-team mailing list
[hidden email]
https://lists.ubuntu.com/mailman/listinfo/kernel-team


.

IMHO this is interesting and it can help. Unfortunately it is not an answer; it rather points to start looking to a different direction, i.e. BIOS. Even though the USB trackball is detected within Ubuntu Mate when executing the lsusb command, the trackball misbehaves probably due to an issue with BIOS. Please check the output of the following command, especially the lines at the end.

(note: info related to Logitech trackball is on /sys/bus/usb/devices/2-1.2 path)

$ dmesg | grep 2-1.2

[    1.900039] usb 2-1.2: new low-speed USB device number 4 using ehci-pci
[    2.020547] usb 2-1.2: New USB device found, idVendor=046d, idProduct=c404
[    2.020554] usb 2-1.2: New USB device strings: Mfr=1, Product=2, SerialNumber=0
[    2.020559] usb 2-1.2: Product: Trackball
[    2.020564] usb 2-1.2: Manufacturer: Logitech
[    2.033380] input: Logitech Trackball as /devices/pci0000:00/0000:00:1d.0/usb2/2-1/2-1.2/2-1.2:1.0/0003:046D:C404.0001/input/input8
[    3.488019] usb 2-1.2: reset low-speed USB device number 4 using ehci-pci
[    3.789745] usb 2-1.2: device firmware changed
[    3.790112] usb 2-1.2: USB disconnect, device number 4
[    3.924089] usb 2-1.2: new low-speed USB device number 6 using ehci-pci
[    4.040117] usb 2-1.2: New USB device found, idVendor=046d, idProduct=c404
[    4.040124] usb 2-1.2: New USB device strings: Mfr=1, Product=2, SerialNumber=0
[    4.040129] usb 2-1.2: Product: Trackball
[    4.040133] usb 2-1.2: Manufacturer: Logitech
[    4.044948] input: Logitech Trackball as /devices/pci0000:00/0000:00:1d.0/usb2/2-1/2-1.2/2-1.2:1.0/0003:046D:C404.0002/input/input10
[    5.800078] usb 2-1.2: reset low-speed USB device number 6 using ehci-pci
[    7.844136] usb 2-1.2: reset low-speed USB device number 6 using ehci-pci
[    8.145979] usb 2-1.2: device firmware changed
[    8.146222] usb 2-1.2: USB disconnect, device number 6
[    8.264032] usb 2-1.2: new low-speed USB device number 7 using ehci-pci
[    8.381466] usb 2-1.2: New USB device found, idVendor=046d, idProduct=c404
[    8.381473] usb 2-1.2: New USB device strings: Mfr=1, Product=2, SerialNumber=0
[    8.381478] usb 2-1.2: Product: Trackball
[    8.381483] usb 2-1.2: Manufacturer: Logitech
[    8.388461] usbhid 2-1.2:1.0: can't add hid device: -32
[    8.388469] usbhid: probe of 2-1.2:1.0 failed with error -32





for some reason the Trackball is alive - for at least 30' so far - so, I executed the command `dmesg | grep 2-1.2` again to check what it gives on the output when the trackball functions properly:

> [    1.896048] usb 2-1.2: new low-speed USB device number 4 using ehci-pci
> [    2.010037] usb 2-1.2: New USB device found, idVendor=046d, idProduct=c404
> [    2.010039] usb 2-1.2: New USB device strings: Mfr=1, Product=2, SerialNumber=0
> [    2.010040] usb 2-1.2: Product: Trackball
> [    2.010042] usb 2-1.2: Manufacturer: Logitech
> [    2.021341] input: Logitech Trackball as /devices/pci0000:00/0000:00:1d.0/usb2/2-1/2-1.2/2-1.2:1.0/0003:046D:C404.0001/input/input8



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Re: USB devices (trackball and PS2-to-usb keyboard) stop responding in Ubuntu Mate 16.04.4

Kleber Souza
In reply to this post by Kyprianos Papadimitriou
On 05/10/18 18:17, Kyprianos Papadimitriou wrote:

>
>
> On 07/05/2018 12:31 πμ, Kyprianos Papadimitriou wrote:
>>
>> Hi again, below is a relevant thread
>>
>> https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1575872
>>
>> Regards,
>>
>> On 06/05/2018 01:51 πμ, Kyprianos Papadimitriou wrote:
>>> Hello,
>>>
>>> See below please
>>>
>>>
>>> On 02/05/2018 06:44 πμ, Kai Heng Feng wrote:
>>>> Hi,
>>>>
>>>>> On Apr 29, 2018, at 8:20 PM, Kyprianos Papadimitriou
>>>>> <[hidden email]> wrote:
>>>>>
>>>>> see below
>>>>>
>>>>>
>>>>> On 26/04/2018 08:18 μμ, Kai-Heng Feng wrote:
>>>>>> Hi Kyprianos,
>>>>>>
>>>>>> at 21:22, Kyprianos Papadimitriou <[hidden email]> wrote:
>>>>>>
>>>>>>> Hello,
>>>>>>>
>>>>>>> The following might be a problem related to unsupported devices
>>>>>>> by the Kernel.
>>>>>>> I am facing the problem described in the thread:
>>>>>>> https://ubuntuforums.org/showthread.php?t=2342985
>>>>>>
>>>>>> If this is what you are facing, the HID quirk won't do anything.
>>>>>> The USB host controller failed to work in this case.
>>>>>>
>>>>>>> And my problem is that I don't know how to do the : quirk
>>>>>>> HID_QUIRK_ALWAYS_POLL (0x00000400), which is mentioned in the
>>>>>>> above link.
>>>>>>
>>>>>> Please file a bug at https://launchpad.net.
>>>>>>
>>>>>> Kai-Heng
>>>>>
>>>>> I should first create an account, then file the bug?
>>>>
>>>> Yes, that will be great.
>>>>
>>>> Kai-Heng
>>>>
>>>
>>> I 've just reported it as bug at https://launchpad.net, it got the
>>> ID#1769403, with subject : "USB devices (trackball and PS2-to-usb
>>> keyboard) freeze in Ubuntu Mate 16.04.4 , and DELL latitude"
>>>
>>>>>
>>>>> Thanks
>>>>>
>>>>> Kyprianos
>>>>>
>>>>>>> lsusb command for the 2 devices gives:
>>>>>>>
>>>>>>> Bus 002 Device 009: ID 046d:c404 Logitech, Inc. TrackMan Wheel
>>>>>>>
>>>>>>> Bus 002 Device 010: ID 0a81:0205 Chesen Electronics Corp. PS/2
>>>>>>> Keyboard+Mouse Adapter
>>>>>>>
>>>>>>> tlp-stat -u command for the 2 devices gives:
>>>>>>>
>>>>>>> Bus 002 Device 009 ID 046d:c404 control = on,
>>>>>>> autosuspend_delay_ms = -1000 -- Logitech, Inc. TrackMan Wheel
>>>>>>> (usbhid)
>>>>>>>
>>>>>>> Bus 002 Device 010 ID 0a81:0205 control = on,
>>>>>>> autosuspend_delay_ms = -1000 -- Chesen Electronics Corp. PS/2
>>>>>>> Keyboard+Mouse Adapter (usbhid)
>>>>>>>
>>>>>>> uname -ra gives:
>>>>>>>
>>>>>>> Linux dell 4.13.0-39-generic #44~16.04.1-Ubuntu SMP Thu Apr 5
>>>>>>> 16:43:10 UTC 2018 x86_64 x86_64 x86_64 GNU/Linux
>>>>>>>
>>>>>>> I think the problem is not related with autosuspend, but rather
>>>>>>> with buffer overflow for the specific devices due to that they
>>>>>>> are not supported in the kernel code.
>>>>>>>
>>>>>>> Best Regards,
>>>>>>> Kyprianos
>>>>>>>
>>>>>>> -- 
>>>>>>> kernel-team mailing list
>>>>>>> [hidden email]
>>>>>>> https://lists.ubuntu.com/mailman/listinfo/kernel-team
>>>>>>
>>>>>>
>>>>>> .
>
> IMHO this is interesting and it can help. Unfortunately it is not an
> answer; it rather points to start looking to a different direction, i.e.
> BIOS. Even though the USB trackball is detected within Ubuntu Mate when
> executing the |lsusb| command, the trackball misbehaves probably due to
> an issue with BIOS. Please check the output of the following command,
> especially the lines at the end.
>
> (note: info related to Logitech trackball is on
> /sys/bus/usb/devices/2-1.2 path)
>
> |$ dmesg | grep 2-1.2|
>
> |[    1.900039] usb 2-1.2: new low-speed USB device number 4 using ehci-pci
> [    2.020547] usb 2-1.2: New USB device found, idVendor=046d,
> idProduct=c404
> [    2.020554] usb 2-1.2: New USB device strings: Mfr=1, Product=2,
> SerialNumber=0
> [    2.020559] usb 2-1.2: Product: Trackball
> [    2.020564] usb 2-1.2: Manufacturer: Logitech
> [    2.033380] input: Logitech Trackball as
> /devices/pci0000:00/0000:00:1d.0/usb2/2-1/2-1.2/2-1.2:1.0/0003:046D:C404.0001/input/input8
> [    3.488019] usb 2-1.2: reset low-speed USB device number 4 using ehci-pci
> [    3.789745] usb 2-1.2: device firmware changed
> [    3.790112] usb 2-1.2: USB disconnect, device number 4
> [    3.924089] usb 2-1.2: new low-speed USB device number 6 using ehci-pci
> [    4.040117] usb 2-1.2: New USB device found, idVendor=046d,
> idProduct=c404
> [    4.040124] usb 2-1.2: New USB device strings: Mfr=1, Product=2,
> SerialNumber=0
> [    4.040129] usb 2-1.2: Product: Trackball
> [    4.040133] usb 2-1.2: Manufacturer: Logitech
> [    4.044948] input: Logitech Trackball as
> /devices/pci0000:00/0000:00:1d.0/usb2/2-1/2-1.2/2-1.2:1.0/0003:046D:C404.0002/input/input10
> [    5.800078] usb 2-1.2: reset low-speed USB device number 6 using ehci-pci
> [    7.844136] usb 2-1.2: reset low-speed USB device number 6 using ehci-pci
> [    8.145979] usb 2-1.2: device firmware changed
> [    8.146222] usb 2-1.2: USB disconnect, device number 6
> [    8.264032] usb 2-1.2: new low-speed USB device number 7 using ehci-pci
> [    8.381466] usb 2-1.2: New USB device found, idVendor=046d,
> idProduct=c404
> [    8.381473] usb 2-1.2: New USB device strings: Mfr=1, Product=2,
> SerialNumber=0
> [    8.381478] usb 2-1.2: Product: Trackball
> [    8.381483] usb 2-1.2: Manufacturer: Logitech
> [    8.388461] usbhid 2-1.2:1.0: can't add hid device: -32
> [    8.388469] usbhid: probe of 2-1.2:1.0 failed with error -32
> |
>

Hello Kyprianos,

Could you please add this information on the bug report you have opened?


Thank you,
Kleber

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Re: USB devices (trackball and PS2-to-usb keyboard) stop responding in Ubuntu Mate 16.04.4

Kleber Souza
In reply to this post by Kyprianos Papadimitriou
On 05/10/18 20:15, Kyprianos Papadimitriou wrote:
> Hello again, see below please what the output of "dmesg" command is when
> the trackball works.
>

Hello Kyprianos,

The main purpose of this mailing-list is to have discussions about
Ubuntu kernel updates, submit patches for known bugs, etc. Before a
patch to fix a issue is found, the best place to discuss about the issue
and report new information that can help is on the Launchpad bug. People
who are responsible for bug triage will respond and try to solve the
problem as soon as they can.


Thank you,
Kleber

>
> On 10/05/2018 07:17 μμ, Kyprianos Papadimitriou wrote:
>>
>>
>>
>> On 07/05/2018 12:31 πμ, Kyprianos Papadimitriou wrote:
>>>
>>> Hi again, below is a relevant thread
>>>
>>> https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1575872
>>>
>>> Regards,
>>>
>>> On 06/05/2018 01:51 πμ, Kyprianos Papadimitriou wrote:
>>>> Hello,
>>>>
>>>> See below please
>>>>
>>>>
>>>> On 02/05/2018 06:44 πμ, Kai Heng Feng wrote:
>>>>> Hi,
>>>>>
>>>>>> On Apr 29, 2018, at 8:20 PM, Kyprianos Papadimitriou
>>>>>> <[hidden email]> wrote:
>>>>>>
>>>>>> see below
>>>>>>
>>>>>>
>>>>>> On 26/04/2018 08:18 μμ, Kai-Heng Feng wrote:
>>>>>>> Hi Kyprianos,
>>>>>>>
>>>>>>> at 21:22, Kyprianos Papadimitriou <[hidden email]> wrote:
>>>>>>>
>>>>>>>> Hello,
>>>>>>>>
>>>>>>>> The following might be a problem related to unsupported devices
>>>>>>>> by the Kernel.
>>>>>>>> I am facing the problem described in the thread:
>>>>>>>> https://ubuntuforums.org/showthread.php?t=2342985
>>>>>>>
>>>>>>> If this is what you are facing, the HID quirk won't do anything.
>>>>>>> The USB host controller failed to work in this case.
>>>>>>>
>>>>>>>> And my problem is that I don't know how to do the : quirk
>>>>>>>> HID_QUIRK_ALWAYS_POLL (0x00000400), which is mentioned in the
>>>>>>>> above link.
>>>>>>>
>>>>>>> Please file a bug at https://launchpad.net.
>>>>>>>
>>>>>>> Kai-Heng
>>>>>>
>>>>>> I should first create an account, then file the bug?
>>>>>
>>>>> Yes, that will be great.
>>>>>
>>>>> Kai-Heng
>>>>>
>>>>
>>>> I 've just reported it as bug at https://launchpad.net, it got the
>>>> ID#1769403, with subject : "USB devices (trackball and PS2-to-usb
>>>> keyboard) freeze in Ubuntu Mate 16.04.4 , and DELL latitude"
>>>>
>>>>>>
>>>>>> Thanks
>>>>>>
>>>>>> Kyprianos
>>>>>>
>>>>>>>> lsusb command for the 2 devices gives:
>>>>>>>>
>>>>>>>> Bus 002 Device 009: ID 046d:c404 Logitech, Inc. TrackMan Wheel
>>>>>>>>
>>>>>>>> Bus 002 Device 010: ID 0a81:0205 Chesen Electronics Corp. PS/2
>>>>>>>> Keyboard+Mouse Adapter
>>>>>>>>
>>>>>>>> tlp-stat -u command for the 2 devices gives:
>>>>>>>>
>>>>>>>> Bus 002 Device 009 ID 046d:c404 control = on,
>>>>>>>> autosuspend_delay_ms = -1000 -- Logitech, Inc. TrackMan Wheel
>>>>>>>> (usbhid)
>>>>>>>>
>>>>>>>> Bus 002 Device 010 ID 0a81:0205 control = on,
>>>>>>>> autosuspend_delay_ms = -1000 -- Chesen Electronics Corp. PS/2
>>>>>>>> Keyboard+Mouse Adapter (usbhid)
>>>>>>>>
>>>>>>>> uname -ra gives:
>>>>>>>>
>>>>>>>> Linux dell 4.13.0-39-generic #44~16.04.1-Ubuntu SMP Thu Apr 5
>>>>>>>> 16:43:10 UTC 2018 x86_64 x86_64 x86_64 GNU/Linux
>>>>>>>>
>>>>>>>> I think the problem is not related with autosuspend, but rather
>>>>>>>> with buffer overflow for the specific devices due to that they
>>>>>>>> are not supported in the kernel code.
>>>>>>>>
>>>>>>>> Best Regards,
>>>>>>>> Kyprianos
>>>>>>>>
>>>>>>>> -- 
>>>>>>>> kernel-team mailing list
>>>>>>>> [hidden email]
>>>>>>>> https://lists.ubuntu.com/mailman/listinfo/kernel-team
>>>>>>>
>>>>>>>
>>>>>>> .
>>
>> IMHO this is interesting and it can help. Unfortunately it is not an
>> answer; it rather points to start looking to a different direction,
>> i.e. BIOS. Even though the USB trackball is detected within Ubuntu
>> Mate when executing the |lsusb| command, the trackball misbehaves
>> probably due to an issue with BIOS. Please check the output of the
>> following command, especially the lines at the end.
>>
>> (note: info related to Logitech trackball is on
>> /sys/bus/usb/devices/2-1.2 path)
>>
>> |$ dmesg | grep 2-1.2|
>>
>> |[    1.900039] usb 2-1.2: new low-speed USB device number 4 using
>> ehci-pci
>> [    2.020547] usb 2-1.2: New USB device found, idVendor=046d,
>> idProduct=c404
>> [    2.020554] usb 2-1.2: New USB device strings: Mfr=1, Product=2,
>> SerialNumber=0
>> [    2.020559] usb 2-1.2: Product: Trackball
>> [    2.020564] usb 2-1.2: Manufacturer: Logitech
>> [    2.033380] input: Logitech Trackball as
>> /devices/pci0000:00/0000:00:1d.0/usb2/2-1/2-1.2/2-1.2:1.0/0003:046D:C404.0001/input/input8
>> [    3.488019] usb 2-1.2: reset low-speed USB device number 4 using
>> ehci-pci
>> [    3.789745] usb 2-1.2: device firmware changed
>> [    3.790112] usb 2-1.2: USB disconnect, device number 4
>> [    3.924089] usb 2-1.2: new low-speed USB device number 6 using ehci-pci
>> [    4.040117] usb 2-1.2: New USB device found, idVendor=046d,
>> idProduct=c404
>> [    4.040124] usb 2-1.2: New USB device strings: Mfr=1, Product=2,
>> SerialNumber=0
>> [    4.040129] usb 2-1.2: Product: Trackball
>> [    4.040133] usb 2-1.2: Manufacturer: Logitech
>> [    4.044948] input: Logitech Trackball as
>> /devices/pci0000:00/0000:00:1d.0/usb2/2-1/2-1.2/2-1.2:1.0/0003:046D:C404.0002/input/input10
>> [    5.800078] usb 2-1.2: reset low-speed USB device number 6 using
>> ehci-pci
>> [    7.844136] usb 2-1.2: reset low-speed USB device number 6 using
>> ehci-pci
>> [    8.145979] usb 2-1.2: device firmware changed
>> [    8.146222] usb 2-1.2: USB disconnect, device number 6
>> [    8.264032] usb 2-1.2: new low-speed USB device number 7 using ehci-pci
>> [    8.381466] usb 2-1.2: New USB device found, idVendor=046d,
>> idProduct=c404
>> [    8.381473] usb 2-1.2: New USB device strings: Mfr=1, Product=2,
>> SerialNumber=0
>> [    8.381478] usb 2-1.2: Product: Trackball
>> [    8.381483] usb 2-1.2: Manufacturer: Logitech
>> [    8.388461] usbhid 2-1.2:1.0: can't add hid device: -32
>> [    8.388469] usbhid: probe of 2-1.2:1.0 failed with error -32
>> |
>>
>>
>>
>
>
> for some reason the Trackball is alive - for at least 30' so far - so, I
> executed the command `dmesg | grep 2-1.2` again to check what it gives
> on the output when the trackball functions properly:
>
>> [    1.896048] usb 2-1.2: new low-speed USB device number 4 using ehci-pci
>> [    2.010037] usb 2-1.2: New USB device found, idVendor=046d,
> idProduct=c404
>> [    2.010039] usb 2-1.2: New USB device strings: Mfr=1, Product=2,
> SerialNumber=0
>> [    2.010040] usb 2-1.2: Product: Trackball
>> [    2.010042] usb 2-1.2: Manufacturer: Logitech
>> [    2.021341] input: Logitech Trackball as
> /devices/pci0000:00/0000:00:1d.0/usb2/2-1/2-1.2/2-1.2:1.0/0003:046D:C404.0001/input/input8
>
>
>
>

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