Ubuntu Server 19.10 on Intel NUC install error

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Ubuntu Server 19.10 on Intel NUC install error

Mikael Egevig
Package: installation-reports

Boot method: Samsung BAR Plus Titan 128 GB USB Key
Image version: http://releases.ubuntu.com/19.10/ubuntu-19.10-live-server-amd64.iso
Date: 2019.11.07-14:00 CET
Machine: Intel NUC8I3BEH Bean Canyon - Core i3-8109U
Processor: Intel Core i3-8109U
Memory: 16 GB Kingston HyperX CL14
Partitions:
Device           Start       End   Sectors   Size Type
/dev/nvme0n1p1    2048   1050623   1048576   512M EFI System
/dev/nvme0n1p2 1050624 976771071 975720448 465.3G Linux filesystem

Output of lspci -knn (or lspci -nn): 
00:00.0 Host bridge [0600]: Intel Corporation Device [8086:3ecc] (rev 08)
        DeviceName:  Intel Dual Band
        Subsystem: Intel Corporation Device [8086:2074]
        Kernel driver in use: skl_uncore
00:02.0 VGA compatible controller [0300]: Intel Corporation Iris Plus Graphics 655 [8086:3ea5] (rev 01)
        DeviceName:  CPU
        Subsystem: Intel Corporation Iris Plus Graphics 655 [8086:2074]
        Kernel driver in use: i915
        Kernel modules: i915
00:08.0 System peripheral [0880]: Intel Corporation Xeon E3-1200 v5/v6 / E3-1500 v5 / 6th/7th Gen Core Processor Gaussian Mixture Model [8086:1911]
        Subsystem: Intel Corporation Xeon E3-1200 v5/v6 / E3-1500 v5 / 6th/7th Gen Core Processor Gaussian Mixture Model [8086:2074]
00:12.0 Signal processing controller [1180]: Intel Corporation Cannon Point-LP Thermal Controller [8086:9df9] (rev 30)
        Subsystem: Intel Corporation Cannon Point-LP Thermal Controller [8086:2074]
        Kernel driver in use: intel_pch_thermal
        Kernel modules: intel_pch_thermal
00:14.0 USB controller [0c03]: Intel Corporation Cannon Point-LP USB 3.1 xHCI Controller [8086:9ded] (rev 30)
        Subsystem: Intel Corporation Cannon Point-LP USB 3.1 xHCI Controller [8086:2074]
        Kernel driver in use: xhci_hcd
00:14.2 RAM memory [0500]: Intel Corporation Cannon Point-LP Shared SRAM [8086:9def] (rev 30)
        Subsystem: Intel Corporation Cannon Point-LP Shared SRAM [8086:2074]
00:14.3 Network controller [0280]: Intel Corporation Cannon Point-LP CNVi [Wireless-AC] [8086:9df0] (rev 30)
        Subsystem: Intel Corporation Cannon Point-LP CNVi [Wireless-AC] [8086:0034]
        Kernel driver in use: iwlwifi
        Kernel modules: iwlwifi
00:16.0 Communication controller [0780]: Intel Corporation Cannon Point-LP MEI Controller #1 [8086:9de0] (rev 30)
        Subsystem: Intel Corporation Cannon Point-LP MEI Controller [8086:2074]
        Kernel driver in use: mei_me
        Kernel modules: mei_me
00:17.0 SATA controller [0106]: Intel Corporation Cannon Point-LP SATA Controller [AHCI Mode] [8086:9dd3] (rev 30)
        Subsystem: Intel Corporation Cannon Point-LP SATA Controller [AHCI Mode] [8086:2074]
        Kernel driver in use: ahci
        Kernel modules: ahci
00:1c.0 PCI bridge [0604]: Intel Corporation Cannon Point-LP PCI Express Root Port #1 [8086:9db8] (rev f0)
        Kernel driver in use: pcieport
00:1c.4 PCI bridge [0604]: Intel Corporation Cannon Point-LP PCI Express Root Port #5 [8086:9dbc] (rev f0)
        Kernel driver in use: pcieport
00:1d.0 PCI bridge [0604]: Intel Corporation Cannon Point-LP PCI Express Root Port #9 [8086:9db0] (rev f0)
        Kernel driver in use: pcieport
00:1d.6 PCI bridge [0604]: Intel Corporation Cannon Point-LP PCI Express Root Port #15 [8086:9db6] (rev f0)
        Kernel driver in use: pcieport
00:1f.0 ISA bridge [0601]: Intel Corporation Cannon Point-LP LPC Controller [8086:9d84] (rev 30)
        Subsystem: Intel Corporation Cannon Point-LP LPC Controller [8086:2074]
00:1f.3 Audio device [0403]: Intel Corporation Cannon Point-LP High Definition Audio Controller [8086:9dc8] (rev 30)
        Subsystem: Intel Corporation Cannon Point-LP High Definition Audio Controller [8086:2074]
        Kernel driver in use: snd_hda_intel
        Kernel modules: snd_hda_intel, snd_soc_skl, sof_pci_dev
00:1f.4 SMBus [0c05]: Intel Corporation Cannon Point-LP SMBus Controller [8086:9da3] (rev 30)
        Subsystem: Intel Corporation Cannon Point-LP SMBus Controller [8086:2074]
        Kernel driver in use: i801_smbus
        Kernel modules: i2c_i801
00:1f.5 Serial bus controller [0c80]: Intel Corporation Cannon Point-LP SPI Controller [8086:9da4] (rev 30)
        Subsystem: Intel Corporation Cannon Point-LP SPI Controller [8086:2074]
00:1f.6 Ethernet controller [0200]: Intel Corporation Ethernet Connection (6) I219-V [8086:15be] (rev 30)
        DeviceName:  LAN
        Subsystem: Intel Corporation Ethernet Connection (6) I219-V [8086:2074]
        Kernel driver in use: e1000e
        Kernel modules: e1000e
6d:00.0 Non-Volatile memory controller [0108]: Samsung Electronics Co Ltd NVMe SSD Controller SM981/PM981/PM983 [144d:a808]
        Subsystem: Samsung Electronics Co Ltd NVMe SSD Controller SM981/PM981 [144d:a801]
        Kernel driver in use: nvme
        Kernel modules: nvme
6e:00.0 Unassigned class [ff00]: Realtek Semiconductor Co., Ltd. RTS522A PCI Express Card Reader [10ec:522a] (rev 01)
        Subsystem: Intel Corporation RTS522A PCI Express Card Reader [8086:2074]
        Kernel driver in use: rtsx_pci
        Kernel modules: rtsx_pci

Base System Installation Checklist:
[O] = OK, [E] = Error (please elaborate below), [ ] = didn't try it

Initial boot:           [O ]
Detect network card:    [O]
Configure network:      [O]
Detect CD:              [ ]
Load installer modules: [O]
Detect hard drives:     [E]
Partition hard drives:  [E]
Install base system:    [E]
Clock/timezone setup:   [ ]
User/password setup:    [ ]
Install tasks:          [ ]
Install boot loader:    [ ]
Overall install:        [E]

Comments/Problems:
The installation fails because the installer cannot access the Samsung NVME SSD.

The problem is that the installer attempts to access the NVME through "/dev/disk/by-id/wwn-eui.0025385891b1928d" instead of "nvme-eui.0025385891b1928d".

<Description of the install, in prose, and any thoughts, comments and ideas you had during the initial install.>
The installation failed when I tried to commit the disk partition changes because the installer looks at the wrong device.  Manually typing Alt-F1, to select a terminal, and entering the following commands solves the installation error (must be done before hitting Done in the partitioner) so that the installation can succeed:

    cd /dev/disk/by-id
    ln -s /dev/nvme0n1 wwn-eui.0025385881b1828d

After that, you switch back to the installer and hit Done in the partitioner.

I googled the above solution and found somebody who wrote that he manually made a symbolic link, which made me try to do the same - and that worked.

P.S. I am posting this to the Ubuntu Users list because some page at ubuntu.com told me to do it.  If this is not the proper place to report errors in the Ubuntu install system, please let me know in a direct mail, thanks.

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Re: Ubuntu Server 19.10 on Intel NUC install error

Ken D'Ambrosio

I have a five-year-old NUC, which finally gave up the ghost, and I gotta say: WHAT A PITA.  I have installed Linux, especially Debian variants, something well north of 1000 times in my 25+ years of use, and almost never have I had the problems I had with the NUC: wouldn't recognize specific SSD drives, the BIOS was wonky, boot order was wonky... the list goes on and on.  It's funny -- I mean, Intel should be something like The Standard, and they certainly support Linux, but the NUC -- at least the one I had -- was easily one of the hardest systems I've ever had to deal with vis-a-vis Linux.  So I offer no particular insights to your problem, but you certainly have my sympathies.  Perhaps try going for legacy boot instead of UEFI?  (Or vice-versa.)  Likewise, be sure no USB disk devices are left in during install.   And cross your fingers.  A lot.

Good luck!

-Ken


On 2019-11-11 12:19, Mikael Egevig wrote:

Package: installation-reports

Boot method: Samsung BAR Plus Titan 128 GB USB Key
Image version: http://releases.ubuntu.com/19.10/ubuntu-19.10-live-server-amd64.iso
Date: 2019.11.07-14:00 CET
Machine: Intel NUC8I3BEH Bean Canyon - Core i3-8109U
Processor: Intel Core i3-8109U
Memory: 16 GB Kingston HyperX CL14
Partitions:
Device           Start       End   Sectors   Size Type
/dev/nvme0n1p1    2048   1050623   1048576   512M EFI System
/dev/nvme0n1p2 1050624 976771071 975720448 465.3G Linux filesystem

Output of lspci -knn (or lspci -nn): 
00:00.0 Host bridge [0600]: Intel Corporation Device [8086:3ecc] (rev 08)
        DeviceName:  Intel Dual Band
        Subsystem: Intel Corporation Device [8086:2074]
        Kernel driver in use: skl_uncore
00:02.0 VGA compatible controller [0300]: Intel Corporation Iris Plus Graphics 655 [8086:3ea5] (rev 01)
        DeviceName:  CPU
        Subsystem: Intel Corporation Iris Plus Graphics 655 [8086:2074]
        Kernel driver in use: i915
        Kernel modules: i915
00:08.0 System peripheral [0880]: Intel Corporation Xeon E3-1200 v5/v6 / E3-1500 v5 / 6th/7th Gen Core Processor Gaussian Mixture Model [8086:1911]
        Subsystem: Intel Corporation Xeon E3-1200 v5/v6 / E3-1500 v5 / 6th/7th Gen Core Processor Gaussian Mixture Model [8086:2074]
00:12.0 Signal processing controller [1180]: Intel Corporation Cannon Point-LP Thermal Controller [8086:9df9] (rev 30)
        Subsystem: Intel Corporation Cannon Point-LP Thermal Controller [8086:2074]
        Kernel driver in use: intel_pch_thermal
        Kernel modules: intel_pch_thermal
00:14.0 USB controller [0c03]: Intel Corporation Cannon Point-LP USB 3.1 xHCI Controller [8086:9ded] (rev 30)
        Subsystem: Intel Corporation Cannon Point-LP USB 3.1 xHCI Controller [8086:2074]
        Kernel driver in use: xhci_hcd
00:14.2 RAM memory [0500]: Intel Corporation Cannon Point-LP Shared SRAM [8086:9def] (rev 30)
        Subsystem: Intel Corporation Cannon Point-LP Shared SRAM [8086:2074]
00:14.3 Network controller [0280]: Intel Corporation Cannon Point-LP CNVi [Wireless-AC] [8086:9df0] (rev 30)
        Subsystem: Intel Corporation Cannon Point-LP CNVi [Wireless-AC] [8086:0034]
        Kernel driver in use: iwlwifi
        Kernel modules: iwlwifi
00:16.0 Communication controller [0780]: Intel Corporation Cannon Point-LP MEI Controller #1 [8086:9de0] (rev 30)
        Subsystem: Intel Corporation Cannon Point-LP MEI Controller [8086:2074]
        Kernel driver in use: mei_me
        Kernel modules: mei_me
00:17.0 SATA controller [0106]: Intel Corporation Cannon Point-LP SATA Controller [AHCI Mode] [8086:9dd3] (rev 30)
        Subsystem: Intel Corporation Cannon Point-LP SATA Controller [AHCI Mode] [8086:2074]
        Kernel driver in use: ahci
        Kernel modules: ahci
00:1c.0 PCI bridge [0604]: Intel Corporation Cannon Point-LP PCI Express Root Port #1 [8086:9db8] (rev f0)
        Kernel driver in use: pcieport
00:1c.4 PCI bridge [0604]: Intel Corporation Cannon Point-LP PCI Express Root Port #5 [8086:9dbc] (rev f0)
        Kernel driver in use: pcieport
00:1d.0 PCI bridge [0604]: Intel Corporation Cannon Point-LP PCI Express Root Port #9 [8086:9db0] (rev f0)
        Kernel driver in use: pcieport
00:1d.6 PCI bridge [0604]: Intel Corporation Cannon Point-LP PCI Express Root Port #15 [8086:9db6] (rev f0)
        Kernel driver in use: pcieport
00:1f.0 ISA bridge [0601]: Intel Corporation Cannon Point-LP LPC Controller [8086:9d84] (rev 30)
        Subsystem: Intel Corporation Cannon Point-LP LPC Controller [8086:2074]
00:1f.3 Audio device [0403]: Intel Corporation Cannon Point-LP High Definition Audio Controller [8086:9dc8] (rev 30)
        Subsystem: Intel Corporation Cannon Point-LP High Definition Audio Controller [8086:2074]
        Kernel driver in use: snd_hda_intel
        Kernel modules: snd_hda_intel, snd_soc_skl, sof_pci_dev
00:1f.4 SMBus [0c05]: Intel Corporation Cannon Point-LP SMBus Controller [8086:9da3] (rev 30)
        Subsystem: Intel Corporation Cannon Point-LP SMBus Controller [8086:2074]
        Kernel driver in use: i801_smbus
        Kernel modules: i2c_i801
00:1f.5 Serial bus controller [0c80]: Intel Corporation Cannon Point-LP SPI Controller [8086:9da4] (rev 30)
        Subsystem: Intel Corporation Cannon Point-LP SPI Controller [8086:2074]
00:1f.6 Ethernet controller [0200]: Intel Corporation Ethernet Connection (6) I219-V [8086:15be] (rev 30)
        DeviceName:  LAN
        Subsystem: Intel Corporation Ethernet Connection (6) I219-V [8086:2074]
        Kernel driver in use: e1000e
        Kernel modules: e1000e
6d:00.0 Non-Volatile memory controller [0108]: Samsung Electronics Co Ltd NVMe SSD Controller SM981/PM981/PM983 [144d:a808]
        Subsystem: Samsung Electronics Co Ltd NVMe SSD Controller SM981/PM981 [144d:a801]
        Kernel driver in use: nvme
        Kernel modules: nvme
6e:00.0 Unassigned class [ff00]: Realtek Semiconductor Co., Ltd. RTS522A PCI Express Card Reader [10ec:522a] (rev 01)
        Subsystem: Intel Corporation RTS522A PCI Express Card Reader [8086:2074]
        Kernel driver in use: rtsx_pci
        Kernel modules: rtsx_pci

Base System Installation Checklist:
[O] = OK, [E] = Error (please elaborate below), [ ] = didn't try it

Initial boot:           [O ]
Detect network card:    [O]
Configure network:      [O]
Detect CD:              [ ]
Load installer modules: [O]
Detect hard drives:     [E]
Partition hard drives:  [E]
Install base system:    [E]
Clock/timezone setup:   [ ]
User/password setup:    [ ]
Install tasks:          [ ]
Install boot loader:    [ ]
Overall install:        [E]

Comments/Problems:
The installation fails because the installer cannot access the Samsung NVME SSD.

The problem is that the installer attempts to access the NVME through "/dev/disk/by-id/wwn-eui.0025385891b1928d" instead of "nvme-eui.0025385891b1928d".
 
<Description of the install, in prose, and any thoughts, comments and ideas you had during the initial install.>
The installation failed when I tried to commit the disk partition changes because the installer looks at the wrong device.  Manually typing Alt-F1, to select a terminal, and entering the following commands solves the installation error (must be done before hitting Done in the partitioner) so that the installation can succeed:
 
    cd /dev/disk/by-id
    ln -s /dev/nvme0n1 wwn-eui.0025385881b1828d
 
After that, you switch back to the installer and hit Done in the partitioner.
 
I googled the above solution and found somebody who wrote that he manually made a symbolic link, which made me try to do the same - and that worked.
 
P.S. I am posting this to the Ubuntu Users list because some page at ubuntu.com told me to do it.  If this is not the proper place to report errors in the Ubuntu install system, please let me know in a direct mail, thanks.

 



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ubuntu-users mailing list
[hidden email]
Modify settings or unsubscribe at: https://lists.ubuntu.com/mailman/listinfo/ubuntu-users